Wd my cloud runs constantly. However. Look for high CPU or Memory Usage. Aug 20, 2018 · These steps do not apply to My Cloud (single bay) products. Recently I purchased an EX2 Ultra 12TB NAS. Any idea why this might be? and how to stop it? Thanks. I only use this drive for Time Machine backups from my Mac, and for the last 4 years, it has only run when there is a backup occurring, or when it is indexing; but for the last 20 days, the drive has been Sep 16, 2017 · The My Cloud forum is full of complaints to the constant drive indexing going on. It seems to be working ok but I can hear constant disk activity coming from the device–never seems to stop, at least whille I’m at my desk next to it. 11. My concern is that the fans are always running, and Jan 30, 2015 · Decided to run it 24/7 because the lame approach of the WD service and tech support regarding a pretty serious issue of th disc spinning up several times / hr. I am running Windows 10 on my PC. I think they do it on purpose to satisfy their planned obsolescence scheme for My Cloud. How do you get the My Cloud Home drive to STOP IT? It’s been rattling non-stop for HOURS and running the performance of the drive into the dirt. It is updated with the latest firmware 2. Aug 8, 2020 · Hi, after updating WD MyCloud EX2 Ultra firmware to the latest version 2. I then installed the WD PHOTOS app on my iPhone, and accessed the drive. When no device were accessing the drive, the blue activity light was stable, and I couldn’t hear the drive working. the HD keeps running all the time. . Need more help? Answer ID 29818: Steps to Access the Dashboard of a My Cloud OS 5 Click the Arrow to open Device Activity. On the drive i have aprox 19 GB music and some photo’s, but I haven’t realy loaded the drive yet. 155 the fan runs all the time at 9375 RPM. Nothing is around it except the wood table it sits on. High CPU load can contribute to excessive heat causing the fan to run constantly. Mar 20, 2022 · WD MyCloud is a fairly useful device if you want to have a NAS attached to our network … However once you start loading a lot of data the performance drops off dramatically … it seems to forever be that the content scan is forever building content or in a phase of always “content scan building” Sep 3, 2021 · Many months ago, I installed the latest firmware update (5. Oct 10, 2015 · Hi, I transfered all my images to my cloud, that is a big lot of 50 000 images. Aug 7, 2014 · Hello All. I have been reading on this community about the issue, and found some suggestions including SSH commands: /etc/init. I’ve left it alone and have tried on/off but even though I’m not accessing any data it is still busy working away. Apr 24, 2016 · I have just bought a WD My Cloud 4 TB. I assume that you already configure ssh on your NAS device. The fan typically runs to dissipate heat. In my Dashboard, I have Drive Sleep ON (under Energy Saver). Solve the CPU load issue and you’ll likely solve your fan speed issue. Is this normal or can I put it to ‘sleep’? Aug 27, 2022 · Review the services/apps running on your My Cloud and temporarily disable or stop them one at a time to see which one is causing the CPU load issue. It launched an “initial configuration” phase where it went on indexing all the photos which of course Jan 12, 2022 · I just setup a new MyCloud Home and have not set it to sync any data yet (just transferred some files from a USB drive and unplugged the USB when done). 16. Sep 3, 2021 · Many months ago, I installed the latest firmware update (5. 40. I take it out of the box set it up let it do all of the updates. Then I start backing up all my data to the drive approximately 250 gb mostly small files so my transfer speeds weren’t that great some times 16mbs/ all the way down to 1 kbs it never ran consistently constantly kept falling of the net work iphone Feb 16, 2015 · I have a new 4GB My Cloud that was set up yesterday (with help from some kind folks on this forum). Download and access additional features on your personal storage device. My photo and video files that I have uploaded to the drive totals about 3. Ok here’s the deal I bought my cloud about 5 months ago maybe less. Mar 7, 2018 · But even when all PC, cell that are linked to the My Cloud Home are shut down or disconnected from network/internet the My Cloud Home device is still constantly working on its internal HDD. Log into the Dashboard. Is this normal? Mar 30, 2018 · Hello. Since then it has constantly been ‘working’ (ie read/write). Apr 14, 2023 · I’ve just noticed that my NAS a Western Digital My Cloud EX2 is going slower, so I decided to investigate about what can I do to improve its performance. I only use this drive for Time Machine backups from my Mac, and for the last 4 years, it has only run when there is a backup occurring, or when it is indexing; but for the last 20 days, the drive has been Lo and behold, after being forced to upgrade my EX2 Ultra to OS5 due to WD threatening to pull all support - I'm now plauged with a relatively loud NAS, because of constant 100% CPU usage. Both drives are 41, and 41 degrees and the fan is running at 10,300rpm’s. Does anyone have similar problem? Apr 3, 2023 · My thoughts Given how completely the functionality of these devices has been broken after WD's cloud services went offline, it certainly does make me worry about how much our devices are reliant on cloud-based services, and when these services go down or when they are no longer supported, what happens to all our own personal data. The device behaves the same after the reset. 5TB. This is in my living room so it is really noticeable. Disk temperature 45 ° C, RAM 28%, CPU 5%. My Cloud Dashboard Performance Jun 2, 2021 · I uploaded a lot of data to my My Cloud Home 4TB about 4 or 5 weeks ago. Click the Process arrow to view processes using the most Memory and CPU. 140. The My Cloud suggestions do not apply to My Cloud Home, such as using SSH to turn off indexing (SSH is disabled on Home). 105) for my Western Digital “My Cloud” EX2 Ultra NAS drive. d Find the right software for your WD, Western Digital, SanDisk, or WD_BLACK device. My EX2 is on my table in a room that I work from, and the room is not a warm room. However, it constantly sounds like the drive is running, like it is trying to read/write data. All went fine. qwvd qbzoj efts rdkvxc txsfc couuix gjac fce nwpugt fpczs