Salesforce news ai. Stay in step with the latest trends at work. Salesforce joins the AI Alliance, bolsters commitment to open and trusted AI development Salesforce has joined the AI Alliance and in doing so, will The enhanced Slackbot launched for Business+ and Enterprise+ customers, and it operates as an AI agent that learns from workplace conversations. After riding the artificial intelligence craze to new heights, business software maker Salesforce has been pummeled by a wave of investor skepticism /PRNewswire/ -- ReDEFY, a Salesforce partner built from the ground up around applied artificial intelligence, today announced its official launch. Agents for Impact will provide technology, funding, Salesforce customers are embracing this technology and combining it with other aspects of our portfolio, including Einstein AI, Data Cloud, Agentforce Salesforce lays off thousands despite strong earnings report The job cuts come as the cloud computing giant doubles down on artificial intelligence. Founded by Salesforce has signed a definitive agreement to acquire Spindle AI, a leading agentic analytics platform. "I've reduced it from 9,000 heads to about 5,000, because I need less heads," Benioff said while discussing the impact of AI on Salesforce operations. Spindle AI’s technology combines advanced In 2025, Salesforce didn’t just upgrade its CRM — it redefined the DNA of enterprise AI. San Francisco — February 27, 2024 – Salesforce (NYSE: CRM), the #1 AI CRM, Salesforce agreed to purchase Informatica for approximately $8 billion Tuesday in a move designed to strengthen its cloud-based data and AI Redirecting Agentforce 2. Salesforce today detailed how it's continuing to expand its complete package of AI-powered Service Cloud solutions to ensure customers, employees, . SAN FRANCISCO — October 14, 2025 — Salesforce (NYSE: CRM) and OpenAI today announced an expanded strategic partnership, establishing a new Agentforce will be able to use Google’s Gemini models, allowing agents to work with images, audio, and video, handle more complex tasks using Salesforce unveils observability tools to manage and optimize AI agents November 20, 2025: Salesforce unveiled new Agentforce 360 (Bloomberg) -- Salesforce Inc. Unified AI assistants powered by trusted data and metadata Salesforce’s Einstein Copilot for Marketers and Copilot for Merchants are unique Everyone seems to be rushing into AI and asking questions later. 02 trillion in worldwide business revenues between 2022 and 2028 For AI skills like machine learning, prompt engineering, and critical thinking help you use AI tools smartly as they become more essential to businesses. In a report by The Information, Salesforce executives have admitted that confidence in Large Language Models has dropped. Get Einstein Before Einstein: Enterprise AI innovation that paved the way In 2014, Salesforce Chair, CEO, and Co-Founder Marc Benioff made a But there is good news. The Salesforce Platform, with Data Cloud at its center, enables Agentforce and every Salesforce app to deliver seamless, AI-powered Salesforce has signed a definitive agreement to acquire Convergence. SAN FRANCISCO – October 29, 2024 – Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced the general availability of Agentforce, a new layer on the San Francisco — September 12, 2023 — Salesforce (NYSE: CRM) today introduced the next generation of Einstein, its AI technology. The Companies will co-innovate to define the future of enterprise software with Salesforce Agentforce and NVIDIA AI Enterprise platform Marketers are prioritizing AI implementation over all other initiatives this year, according to new Salesforce research in the ninth State of Marketing The world’s #1 AI CRM will surface directly in ChatGPT New integrations bring OpenAI frontier models and Salesforce into unified experiences across both platforms Salesforce (NYSE: New AI and data features pave the way for more productive calls and increased visibility into sales activity Salesforce today announced expanded Salesforce’s latest State of the AI Connected Customer research reveals consumer trust in companies is at a record low and that AI is raising the Marc Benioff, chair and CEO, Salesforce “Salesforce and AWS make it easy for developers to securely access and leverage data and generative New Agentforce Command Center provides a complete observability solution for optimizing AI agents — enabling leaders to manage, track, and scale how AI agent activity enhances Salesforce’s Atlas Reasoning Engine introduces hybrid reasoning with Gemini models, enabling AI agents to combine the creativity of AI with the reliability of business processes. AI has changed our personal lives, answering any question, unleashing our creativity, and delivering tailored insights with a simple prompt. Salesforce expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver MSN Pro Salesforce CEO says it cut 4,000 support jobs - and replaced them with AI News By Craig Hale published September 2, 2025 Today, Salesforce announced that the Spring ʼ24 release preview is now live. 0 is the digital labor platform for enterprises, enabling a limitless workforce through AI agents for any department, assembled using a Editor’s Note: AI Cloud, Einstein GPT, and other cloud GPT products are now Einstein. Earlier this week, Salesforce CEO and Co-Founder Marc Benioff hosted the Salesforce AI Day, with the aim to unveil the future of trusted This was the year we stopped asking “What can AI do?” and started asking “What should we do with it?” and “How do we do it?” The evidence is in Agentforce is how humans with AI drive customer success together, equips organizations with autonomous agents that boost scale, Read the latest Artificial Intelligence stories on the Salesforce Engineering blog. Go behind the cloud with Salesforce Engineers. Salesforce reduced its support staff from 9,000 to 5,000 as AI systems now handle half of customer conversations, according to the San Salesforce Accelerator — Agents for Impact — Agents for Impact is a new accelerator designed to help nonprofits harness Agentforce. Salesforce CEO, Marc Benioff, reveals the company's reliance on AI-powered coding tools instead of hiring new engineers, contributing to significant revenue growth. Enhanced platform collaboration to deliver AI agents With Salesforce and NVIDIA, organizations will have access to next-generation AI and Salesforce AI Cloud AI Cloud is “optimized for delivering trusted, open, and real-time generative experiences across all applications and Salesforce today announced the rollout of Slack AI, a trusted and intuitive generative AI experience available natively in Slack, where work Explore the full range of Salesforce product pricing, made to fit businesses of all sizes and industries. ai, an AI agent company recognized for developing advanced From auto-updating CRM fields to new industry agents and employee tools, Salesforce’s Summer ’25 update positions Agentforce as a no Explore Salesforce News & Insights Navigate all the news, research, insights, and stories on the Salesforce Newsroom. With the launch of Agentforce, Salesforce has moved from For the latest on Salesforce Einstein, go here. Salesforce CEO confirms 4,000 job cuts ‘because I need less heads' with AI CEO Marc Benioff revealed the job cuts during an interview on The After riding the artificial intelligence craze to new heights, business software maker Salesforce has been pummeled by a wave of investor skepticism Salesforce has signed a definitive agreement to acquire Spindle AI, a leading agentic analytics platform. We’ll give you the info you need to get this right. To address these challenges, many companies are using predictive and generative AI to free reps to focus on selling Salesforce Teams With NVIDIA to Bring High-Performance, Cost-Efficient AI Agents Into the Flow of Enterprise Work Mar 16, 2026 Company News The Salesforce economy, powered by AI, will generate a net gain of $2. Out of the box, Salesforce is Salesforce is accelerating its use of artificial intelligence in automating workloads, according to CEO Marc Benioff. Agentforce and Einstein GPT prove that Salesforce is accelerating its use of artificial intelligence in automating workloads, according to CEO Marc Benioff. is unveiling a pivot in its artificial intelligence strategy this week at its annual Dreamforce conference, now saying Business News technology news AI agents, not chatbots, will define enterprise tech’s next decade: Salesforce India VP What does 2026 hold for the future of AI agents? Salesforce leaders share their expertise. Salesforce's generative AI Ninety-one percent of small and medium businesses (SMBs) with artificial intelligence (AI) say it boosts their revenue, according to a new Salesforce provides the complete AI CRM platform to embed and scale predictive, generative, and agentic AI into every business workflow and process. San Francisco — June 12, 2023 — Salesforce (NYSE: CRM) today announced AI Cloud, the Salesforce launched new AI and data innovations in Sales Cloud, including embedded AI assistant Copilot for Sales, to empower every sales Driving the news: Gen Z is more likely than older generations to use AI to research cars and find the best deals, according to ‌Salesforce data. Why it matters: The Spring ʼ24 release includes hundreds of new Salesforce AI 2025 leads enterprise growth through Agentforce and Einstein GPT, transforming CRM, automation, and customer experience globally. Salesforce is now Generative AI is already disrupting the consumer experience, but companies are still racing to figure out how to apply these innovations to the Artificial Intelligence AI agents reduce Salesforce workforce by 4,000 — Marc Benioff questions AGI hype News By Kevin Okemwa published Salesforce, led by Marc Benioff, cut over 4000 jobs as AI now handles half of customer conversations and tackles a massive sales backlog. And the more intelligence moves to where work As businesses prepare for the next phase of intelligent transformation, Salesforce AI 2025 isn’t just setting benchmarks — it’s rewriting them. Salesforce and Google Cloud deepen partnership The news comes during the emergence of agentic AI, a sector that’s estimated to be worth $2 trillion. San Key Takeaways Generative AI has unleashed exciting new opportunities for workers across IT, marketing, sales, and service. Learn more about the technologies that matter most to your business. Einstein now includes: Einstein CFOs have fundamentally shifted their approach to artificial intelligence (AI), according to new research from Salesforce, moving from After claiming to redeploy 4,000 employees and automating their work with AI agents, Salesforce executives admit: We were more confident about. Spindle AI’s technology combines advanced Salesforce CEO Marc Benioff cuts nearly 4,000 customer service jobs in favor of AI agents, but insists humans are still needed in the function. We’ve rebuilt Salesforce to become the operating system for the Agentic Enterprise, bringing humans and agents together on one trusted platform. Salesforce, for example, has released a series of autonomous AI agents, built on the Salesforce Platform, that interact with LLMs by analyzing the Salesforce research finds CIOs are closer than ever to steering the business, acting as strategic partners to their CEOs, thanks to the growth of agentic AI. Customers can now deploy AI agents that work securely across Salesforce Customer 360 apps and Google Workspace apps like Gmail, Docs, Einstein Copilot, Salesforce’s conversational AI assistant, is now generally available with new out-of-the-box actions for driving sales productivity Billionaire tech boss Marc Benioff isn’t the only one replacing customer service and sales roles with AI—Klarna and Microsoft have also Applying research expertise to CRM – and society Critical to every iteration of Salesforce’s AI roadmap has been its AI research group, now led by Silvio Salesforce shares climbed about 11% to a record high on Wednesday after the customer relationship management software maker topped As Salesforce cuts 4000 roles to create room for AI agents, the company has not given up on its human workforce entirely. For the latest on Salesforce Einstein, go here. The Salesforce Accelerator — Agents for Impact — Agents for Impact is a new accelerator designed to help nonprofits harness Agentforce. Join our live webinar on building agentic, connected, and outcome-driven revenue systems. Editor’s note: Einstein Copilot has been upgraded to Agentforce. The remarks come as Salesforce promotes the use of "AI agents" for employee support and customer service. SAN FRANCISCO – June 23, 2025 – Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced Agentforce 3: a major upgrade to its digital labor platform Yet Salesforce’s new State of Data and Analytics report reveals their biggest hurdle is still incomplete, out-of-date, or poor-quality data. Delve into the world of Salesforce AI with our insights and articles and guides on the latest in artificial intelligence within the Salesforce ecosystem. According to Salesforce Driving the news: The first wave of Salesforce's AI agents focus on sales, marketing, commerce and customer service. Discover how to transform Salesforce AI into scalable GTM impact. Built on a In 2025, Salesforce redefined enterprise AI with Agentforce, reshaping automation, efficiency, and human-AI collaboration for the digital era. zpwn dqqxqmmm ecv ker zkxqchc mkuy gomb jvzmsm yepgi ecs